Refund policy
Returns
We treat our customers like friends! That’s why you get 100% guarantee on any order you make. Simply put: If you're not satisfied with quality of product, you can return it within 30 days for a full refund.
Important Stuff:
- If you have received faulty garment*, wrong item, color and size, just email us at support@zappsclothing.com so we can make it right. It can happen from time to time and if it does, you will also receive a GIFT from us! That is, just to say we are sorry we messed up.
- *All Over Print Apparel: every shirt is uniquely produced using a sublimation method that can create anomalies in some areas, typically under the arm, that leaves small portions of fabric white. We do not exchange/refund for those kind of defects since this is a part of print technique.
- To be eligible for a return, your item must be unused/unwashed and in the same condition that you received it.
- Returns on a multiple item orders (valued at $150+) are in most cases not possible because stocking of unique custom products (excluding size exchanges and faulty item replacements)